How to Improve Sales, Credibility and Confidence In You and Your
Team with
Three Tips for More Powerful Presentations
By Mark Faust
Few skills are as easy to improve and as powerful
in results, as effective public speaking skills. It’s balderdash
to misquote the survey ranking speaking as the number one fear.
In most polls it does rank high, but few professionals will say
giving a speech is truly worse than bankruptcy or being fired. And
yet those can be the results of poor speaking skills.
Rather speaking is a skill that is rarely improved
but extremely critical to gaining credibility, persuading clients,
leading a team and bottom line making more money. In fact more studies
prove a direct correlation of improved presentation skills to improved
incomes than any other skill including sales or negotiations. It
has been proven that sales and negotiation savvy and even confidence
improves with enhanced platform ability because of the usual improvement
of extemporaneous speaking ability.
What has been shown in almost every industry through
sales research is that there are a variety of opportunities to increase
sales through the use of more platform style presenting. It cannot
replace the consultative questioning that must preempt any proposition,
but when appropriate it builds consensus much quicker than traditional
across the table presentations.
Research has gleaned that facts presented while
one is standing in front of a group are 35% more likely to be believed
and that propositions are 64% more likely to be moved upon when
given by a speaker to a group, rather than by a presenter across
the table.
Eyes, Hands &
Feet
1. One of the most gripping tactics of speaking is prolonged eye
contact. Most speakers, even those quite experienced, will give
half second glances at various points of the audience. While this
is better than only looking down to read and up only for a possible
visual aid, it is almost as weak. Even if you are reading a speech
verbatim, it would be better to have one point, statement or question
every three minutes where you can step away from the platform and
hold just two or three direct eye contact points for three to five
seconds each. Five seconds will seem like an eternity if you are
not used to this, but if you know your material, this becomes more
comfortable very quickly and it is absolutely powerful in how it
connects you with the audience.
2. One of the most common power draining postures
is hands and arms drooping at the side, coming up for only an occasional
punctuation. Appearance greatly improves if you can find a comfortable
resting point for your hands directly in front of your diaphragm,
with the elbows bent at a 90-degree angle. Hands should come up
as much as possible. Almost as if they were paintbrushes that visually
project what the verbal is saying. It is very rare for speakers
to over gesticulate, and too common that they lack almost any visual
punctuation.
3. Standing in one spot is boring, for you and
the audience. Move! Studies show that the memory of your key points
increases dramatically with the effective use of body placement.
But don’t move while making that key point, only from segues
of one point to another or as you are in an anecdotal phase of your
presentation. It is fine to come back to the podium to check your
notes or grab a prop. But try to only come to that area when you
need to get something from it.
Now of course, content is king, but style is the
beautiful queen that captures and keeps attention. There is a science
to both and each must be honed regularly.
Ask yourself how much more you and your team could
achieve if your presentation skills were even better. Most decisions
are based more on how the presenter made their points than what
the points were. In many cases, the difference between one proposal
and another is minor, the differentiating point that moves people
to decision is the Powerful Presentation.
Practice with your team. Evaluate each other after
presentations. Observe closely and learn from the best presenters.
Make it a point of continuous improvement. It is one of the most
valuable skills in life, for anyone.
Take action and schedule something right now to build this skill
and build your profits.
Mark Faust is Principal of Echelon Management
a consulting and training firm that works with leaders of successful
executive teams and sales teams who want to raise the bar and improve
performance. He also delivers speeches to thousands of people every
year. Mark can be reached at 513-621-8000, faust@echelonmanagement.com
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